FAQ
No Lifting, No Guessing—Just Clear Answers.
Frequently asked questions
What happens if I run out of salt before my delivery?
Can I pause or cancel my subscription?
How do I know how much salt I need?
Do you offer commercial delivery?
What if I forget to order salt?
Is tipping expected?
How do I sign up for a subscription?
What payment methods do you accept?
Can I get regular deliveries?
General Policies & Satisfaction Guarantee
Payments Accepted
We Stand Behind Every Bag, Every Time.
We make paying for your salt delivery easy and secure.
You can pay using:
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Credit & Debit Cards (Visa, Mastercard, Discover, AmEx)
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Apple Pay & Google Pay
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Online Invoices (sent via email for one-time or recurring deliveries)
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Automatic Payments for monthly subscribers
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Cash or Check (only by request for local delivery – must be handed to driver)
All online transactions are processed securely using encrypted payment systems through our trusted provider.
Cancellation Policy
We get it—things change.
You can cancel or pause your delivery or subscription anytime with no fees, no contracts, and no hassle.
🧂 For One-Time Deliveries:
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Cancel up to 24 hours before your scheduled delivery for a full refund.
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Cancellations within 24 hours may be subject to a $10 rescheduling fee if the route is already assigned.
📅 For Subscription Plans:
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Pause, skip, or cancel your subscription at any time through your customer portal or by contacting us directly.
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Changes made at least 48 hours before your next delivery ensure your schedule is updated in time.
We’re all about keeping things simple, flexible, and customer-first.
Satisfaction Guarantee
At Salty Dawg Delivery, we stand behind every bag we deliver.
If you’re not 100% satisfied with your service—whether it’s the timing, placement, or condition of your salt—we’ll make it right.
Our Promise:
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We’ll redeliver or refund any unsatisfactory order
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We’ll always handle your home and equipment with care
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You’ll get friendly, dependable service every time—or it’s on us
We're not just delivering salt—we're delivering trust.